Support

Having trouble with one of our apps or websites? Write to us and we will help.

We usually reply within two business days.

To help us help you faster

• The name of the app or website.
• Your device and system version (for example, iPhone 15 with iOS 26).
• What happened and the steps to reproduce it.
• A screenshot, if possible.

Frequently asked questions

How do I restore a purchase?

If the app offers purchases, open its settings and use “Restore Purchases” with the same Apple ID you bought with.

How do I request a refund?

Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.

How do I delete my account and data?

If the app has accounts, you can delete yours from within the app. You can also request it by writing to [email protected].

See also our Privacy Policy and Terms of Use.